Frequently Asked Questions:

About Our Product

What is the difference between biltong and beef jerky?

Biltong originated in South Africa as an air-dried and sliced form of preserving meat, and was later popularised in America, but there it was known as jerky. American jerky was laced with sugar as an alternative, but far unhealthier, method of preserving the meat. Our jerky is made in the same way as biltong; it is only called jerky because only a small proportion of the nation knows what biltong is.

What makes The Chichester Biltong Company’s jerky different from the competition?

At The Chichester Biltong Company, we go to great lengths to ensure that our products reflect our passion for South African cuisine. With this in mind, we stick as closely to traditional South African recipes as possible. In practical terms, this means that we:

Instead, we air-dry the finest British meat for 6 days, ensuring that customers receive the finest, most authentic product possible.

Where are The Chichester Biltong Company’s ingredients sourced from?

We keep things as local and high quality as possible throughout our biltong and jerky manufacturing process. We only use locally sourced, closed-herd British beef that has been allowed to graze on top quality grass, and we stick to the same standards for our venison-based products; utilising only free-range Red Deer and Fallow Deer.

The herbs and spices that go into our marinades and cures are a closely guarded secret, but come from an acclaimed, authentic Afrikaner source.

What health benefits does biltong provide?

Due to the simplicity of the recipes that we use, our biltong (and our jerky) remains a superb source of protein, delivering an extremely high amount per serving (over 60%). Both biltong and jerky are low in fat, and due to our rejection of the use of sugar in our recipe, our biltong and jerky is also extremely low in carbohydrates. So, while biltong and jerky remains an excellent snack for all the family, it’s also becoming very popular with serious athletes and bodybuilders!

What product would you recommend for serious athletes and bodybuilders?

This is more down to personal taste than anything else, but out Finest Biltong - featuring 61.9g of protein per 100g of biltong - is a particularly good choice for the discerning sportsperson. Jerky fans can also rejoice as, depending on the flavour chosen, our jerky contains between 60.3g and 61.7g of protein per 100g. Who says training can’t be delicious?

How should you store Biltong and Jerky?

While the origins of biltong and jerky in South Africa meant that storage was not normally a problem, what with the conditions being so warm and dry, the storage of cured meat is more problematic in Britain and Europe, due to the higher levels of humidity.

The most important rule with storing biltong and jerky is that mould is its enemy, so preventing the ideal conditions for mould growth is essential. The ideal situation for mould growth is a warm area that’s rich in moisture and oxygen. This is why we deliver our biltong and jerky in gas-flushed or vacuum-sealed bags - conditions that actively prevent the growth of mould.

In order to protect your cured meat from mould, it’s best to avoid freezing or refrigerating where possible, as this increases moisture exposure during storage and defrosting.

Storing your biltong or jerky in a sealed container may seem like a good idea, but this actually causes the product to sweat. The lack of air circulation ensures that the moisture that is released can do maximum damage.

With all of this in mind, the best solution is to store your biltong or jerky, once opened, in an uncovered container, and to consume the biltong or jerky within 4 to 6 days. Ensure that you mix up the pieces at least once daily, to minimise the settling of moisture and promotion of mould.

Biltong and jerky lasts much longer while in its packaging, so only open it when you’re sure that none will go to waste!

For more information on storage, have a read of our post 

What is inside the small sachet found in bags of biltong and jerky?

The small sachet is an oxygen absorber, used to preserve the product and stunt mould growth. Throw the sachet away upon opening the packet. DO NOT EAT THE SACHET.

About Our Service

What is The Chichester Biltong Company’s returns policy?

We’re so confident in the quality of our product that, should you be less than satisfied, you can return the produce to us free of charge (excluding the cost of postage).

What are your delivery restrictions?

Delivery within the UK, Northern Ireland and the Highlands is normally free for orders over £15.00, but will incur a £3.95 charge if the order is less than that value.

European deliveries are limited to a maximum weight of 2kg, with a postage fee of £19.00. Orders destined for European of 1kg or under only incur a delivery charge of £13.00.

International orders from outside Europe are also limited to a maximum order weight of 2kg, with a postage fee of £22.50. For non-European international orders of 1kg or less, the postage charge is a comparatively lower £16.00.

When should I expect my delivery?

Orders received before 9am on a working day will be dispatched on the same day, while orders received later in the day will be processed on the following working day. Any orders placed after 9am on a Thursday will be processed and sent the following Monday, as Fridays are reserved for incoming deliveries.




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